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Oracle Utilities Customer Care & Billing Release 2.4.0
3.4.4.2b Renew Non-Billed Budget
Brief Description
Actors/Roles
Business Process Diagrams
Renew Non-Billed Budget Detailed Process Model Description
1.2 Review Customer/Account Eligibility/Renewal
1.3 3.4.1.1 Manage Customer Contacts
1.4 Review - Verify Non Billed Budget Information
1.5 Determine Covered Service Agreements
1.6 Request Renewal
1.7 Calculate Payments
1.8 Set Payment Schedule/Update NBB with Specific Defined Rules
1.9 Update Existing NBB with New Effective Period
2.0 Create Customer Contact
2.0.2 Update Non-Billed Budget Information
2.0.2.1 Update Non-Billed Budget Information
2.0.2.2 4.3.1.1c Process Non-Billed Unmonitored Budget Payments
2.0.2.3 Update Account Autopay Information
2.0.2.4 Update Non-Billed Budget Autopay Information
2.0.2.5 Update Non-Billed Budget Autopay Information
2.0.1 Create Letter for Non-Billed Budget Renewal
2.0.1.1 Extract Letter
2.0.1.2 Print Letter
2.0.1.3 Send Letter
2.0.1.4 Receives Letter
2.1 Evaluate Eligibility for Renewal
Installation Options - Control Central Alerts
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